Nowadays we see highly developed enterprise CRM solutions especially designed for more complex, large businesses with more departments having direct conversation with customers. This comprises of complex databases with substantial client interactions history.
Unique enterprise CRM solutions allow adding multiple teams to one department or may even add multiple sales departments. The internal workflow of the enterprise is also different than what you see at small and medium sized companies. Thus enterprise CRM solutions must offer features that give direct access to all the employees’ data, ensuring each departments from management to logistics have given their consent on the same.
